Refund Policy

 

Ammara Jewels is committed to providing a seamless shopping experience for our customers. Our refund policy is designed to ensure that you are satisfied with your purchase while maintaining a fair and transparent process.

We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You will also need the receipt or proof of purchase.

To initiate a return, please contact us at gem@ammarajewels.com. It is important to note that returns will need to be sent to the designated return address provided upon your request.

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Please be aware that items sent back to us without first requesting a return will not be accepted.

Upon receiving and inspecting your return, we will notify you regarding the approval or rejection of your refund. If approved, you will be automatically refunded on your original payment method within 10 business days. Please keep in mind that it may take some time for your bank or credit card company to process and post the refund.

For any questions regarding returns or refunds, please do not hesitate to reach out to us at gem@ammarajewels.com.

We appreciate your understanding and cooperation in adhering to our refund policy, which is designed to protect both our customers and our business.